Reset Windows Hello PIN

Reset PIN from Settings

1. Sign-in to Windows 11 using an alternate credential
2. Open Settings > Accounts > Sign-in options
3. Select PIN (Windows Hello) > I forgot my PIN and follow the instructions

Reset PIN from the lock screen

For Microsoft Entra joined devices:

1. If the PIN credential provider isn't selected, expand the Sign-in options link, and select the PIN pad icon
2. Select I forgot my PIN from the PIN credential provider
3. Select an authentication option from the list of presented options. This list is based on the different authentication methods enabled in your tenant (like Password, PIN, Security key)
4. Follow the instructions provided by the provisioning process
5. When finished, unlock your desktop using your newly created PIN